Built for residential HVAC & plumbing

Every inbound call gets a clear next step.

Uptime Logic builds and manages your AI Revenue Desk—a 24/7 system that answers approved questions, qualifies leads, books appointments, updates your CRM, and alerts your team.

For owners and operations leaders in NJ, eastern PA, the New York suburbs, and qualified markets across the United States.

Inbound call

After-hours service request

1

Approved answer

Business hours and service-area question handled

2

Lead qualified

Issue, location, and contact details collected

3

Next step

Approved appointment workflow offered

4

Team alert

Call summary and requested follow-up sent

Illustrative workflow. Every system follows the business's approved scope, answers, and routing rules.

One managed workflow

From first ring to a visible outcome.

Your caller gets a consistent experience. Your team gets the context and next step without rebuilding the process after every call.

01

Answer

Respond to inbound calls around the clock using your approved greeting and rules.

02

Qualify

Ask the questions your team approves and answer from your business knowledge base.

03

Book

Offer approved appointment windows or attempt a transfer when the situation fits your routing rules.

04

Update

Record the outcome, update the approved CRM workflow, and alert the right person.

Built around your operation

A practical fit for busy home-service teams.

The audit maps where callers wait, drop, repeat themselves, or leave without a next step. If there is a sound fit, we scope the Revenue Desk around your real call flow.

Explore use cases
  • You run a residential HVAC, plumbing, or combined home-service operation.
  • You have roughly 3–20 service trucks and a real dispatch or office workflow.
  • Inbound calls are valuable, but coverage and follow-up are inconsistent.
  • You want a managed operating system, not another tool for your team to assemble.

Clear commercial structure

Built, launched, and managed for you.

Standard implementation

$5,000 one time

A $500 Build Reservation may hold a build slot. It is credited toward implementation and remains subject to final scope and written terms.

Managed service

$2,500 per month

Includes up to 1,000 AI call minutes. Additional usage is $0.35 per minute.

Questions before the audit

Straight answers.

Does it replace our dispatch team?

No. It supports your existing team with consistent intake, approved booking, routing attempts, CRM updates, and alerts. It is not emergency dispatch.

Can it answer technical questions?

It answers only from a business-approved knowledge base and follows your escalation rules. It should not provide dangerous or unapproved technical advice.

How quickly can we launch?

The target is within 10 business days after payment, intake, access, scope, and approvals are complete.

What happens after 1,000 call minutes?

Managed service includes up to 1,000 AI call minutes per month. Additional usage is $0.35 per minute.

Find the leaks in your inbound call flow.

In 30 minutes, we'll map the current handoffs, identify the highest-friction points, and decide whether a managed Revenue Desk is worth scoping.

Book a 30-Minute Revenue Leak Audit
Book a 30-Minute Revenue Leak Audit